Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure a perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may request a cancellation within 30 minutes of purchase by contacting our support team.
Do you offer international shipping?
Yes, INEZ ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What materials do you use in your garments?
We prioritize high-quality, sustainable fabrics including organic cotton, silk blends, and recycled polyester. Specific material details are listed under the 'Composition' tab on product pages.
How should I care for my INEZ pieces?
Each garment includes a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain the integrity of the fabric.
Are out-of-stock items restocked?
We frequently restock our signature pieces. You can sign up for 'Back in Stock' notifications on the product page to be alerted via email.